- you can notify us by email to iStore@hobby-aeromodelling.com before we have dispatched the goods to you; or
- where goods have already been dispatched to you, by returning goods to us in accordance with clause 2 below.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 3 will not apply in the following circumstances: -
- in the event that the product has been used.
- in the event that the product is broken or damage.
- to any products that we have made or customised specifically for you